Updated 2025 August 5
Onepointfive Ventures Ltd. (trading as "Palace Skateboards Canada”, “us”, “we”, and “our”) is committed to protecting the privacy of those who use, and order products on, our Site.
This "Privacy Policy" explains how information obtained through our Site is collected and used, and the ways in which we will protect the personal information that you provide, together with other information we may collect regarding your use of our Site (“Personal Information”).
By using and ordering products on our Website, you consent to the collection, use and transfer of your Personal Information in accordance with this Privacy Policy and our Terms of Service. Please read this Privacy Policy before using our Site. If you do not agree to this Privacy Policy, please do not use our Site.
We collect both “Device Information” and “Order Information” about our users. Device Information is information that includes information about your device, your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase, or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
Both Device Information and Order Information are included in “Personal Information” in this Privacy Policy.
We collect Device Information using the following technologies:
You may provide us with Personal Information about yourself from time to time, including your name, email address and phone number. From time to time, we may ask you for feedback or offer you the chance to take part in competitions or surveys. These are optional, though any Personal Information you provide will be collected by use and used in accordance with this Privacy Policy. If you do not wish to receive such communications, you may unsubscribe at any time.
When making a purchase through the Site, we use the Order Information that we collect generally to take and fulfill orders placed through the Site, process payment for purchases, obtain credit authorization, arrange for fulfillment, and provide you with invoices and/or order confirmations.
Additionally, we use this Order Information to:
Your Personal Information also enables us to comply, monitor compliance with, carry out obligations or exercise our rights under this Privacy Policy and our Terms of Service. We may also contact you with relevant information about us, our Site and our products. If you do not wish to receive such communications, you can unsubscribe at any time.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), allow you to use our Site’s interactive features, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Similarly, we use Device Information to help better inform our Online Advertising to allow you to stay up-to-date with, and discover, our products easily. Our Online Advertising may appear on other platforms, social media, and websites, as our advertising initiatives make use of a dynamic range of marketing networks and ad exchanges to deliver more apt recommendations.
These advertisements are catered towards your specific preferences and interests which are based on your shopping experience on our Site. Your experience, in this case, is considered and attuned to your time spent on our Site via search and purchase history, clicked-on ads, newsletters, and general interaction with any properties or platforms associated with https://palaceskateboards.com/.
We share your Personal Information with third parties to help use your Personal Information, as described above. We use Shopify to operate our online store. You can read more about how Shopify uses your Personal Information in the Shopify Privacy Policy.
We also use Google Analytics to help us understand how users interact with the Site. You can read more about how Google uses your Personal Information in the Google Privacy Policy. You may opt out of Google Analytics with the Google Analytics Opt-out Browser Add-On.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
By opting in to marketing, you consent to Palace Skateboards Canada sharing your email address and other Personal Information with Palace Skateboards Limited located in the United Kingdom for marketing purposes, including marketing, promotional and update emails. You may withdraw your consent at any time by clicking the “unsubscribe” link in any email or by contacting us at onlineca@palaceskateboards.com.
Except as otherwise permitted or required by applicable law or regulation, we will only retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your Personal Information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
The security of your Personal Information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
As described above, we use your Personal Information to provide targeting advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) FAQ.
You can opt out of targeted advertising by visiting the following links:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.
We do not control these third parties' tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
By entering your phone number and submitting a form, you consent to receive marketing text messages (such as promotions and cart reminders) from Palace Skateboards Canada at the number provided, including messages sent by autodialer. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) in one of our messages.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
We note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
If you would like to exercise this right, please contact us through the contact information below. We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the Personal Information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the Personal Information that we hold about you, or we may have destroyed, erased, or made your Personal Information anonymous in accordance with our record retention obligations and practices.
If we cannot provide you with access to your Personal Information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
By accessing or using this Site, you indicate that you understand, accept, and consent to the practices described in this policy. If you do not agree with our Privacy Policy, Terms of Service, or other policies, please do not not use our Site.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We reserve the right to change, modify, add or remove portions of this Privacy Policy at any time and without prior notice, and any changes will become effective immediately upon being posted unless we advise you otherwise.
We will not use your Personal Information in a way that is adverse and materially different from the uses described in this Privacy Policy without giving you an opportunity to opt out. Your continued use of the Service after this Privacy Policy has been amended and you have been notified shall be deemed to be your continued acceptance of the terms and conditions of the Privacy Policy, as amended. We encourage you to bookmark this webpage and review this Privacy Policy regularly.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at onlineca@palaceskateboards.com or by mail using the details provided below:
Palace Skateboards Canada
22 East 5th Avenue, 5th Floor, Buzzer 0015
Vancouver, BC, V5T 1G8
Canada